Privacy Policy
Last updated: July 16, 2026
1. Introduction
Relook Design, operated by Second Life Kitchen S.R.L., is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or contact us regarding our services.
By using this website, you agree to the practices described in this Privacy Policy.
2. Company Information
Second Life Kitchen S.R.L.
Via Fermo, 32
61122 Pesaro (PU)
Italy
VAT No. / Tax Code: 02415490412
Phone: +39 338 4428457
Email: info@relookdesign.com
3. Information We Collect
Depending on how you interact with our website, we may collect:
Personal Information
- Name
- Company name
- Email address
- Telephone number
- Country
- Project details
- Any information voluntarily submitted through contact forms or email
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Referring website
- Cookies and similar technologies
4. How We Use Your Information
We use your information to:
- Respond to inquiries
- Provide quotations and project consultations
- Deliver our services
- Communicate regarding projects
- Improve website performance
- Analyze website traffic
- Maintain website security
- Comply with legal obligations
We never sell your personal information.
5. Legal Basis for Processing (GDPR)
Where applicable, we process personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests where required by law
6. Cookies
Our website may use cookies and similar technologies to:
- Ensure proper website functionality
- Improve user experience
- Analyze website performance
- Measure traffic
- Remember user preferences
Where required by applicable law, non-essential cookies will only be used after obtaining your consent.
For additional information, please review our Cookie Policy.
7. Sharing of Information
We may share personal information with trusted third-party service providers only when necessary for:
- Website hosting
- Email communications
- Analytics services
- IT support
- Security services
- Legal or regulatory compliance
All third parties are required to protect your information appropriately.
8. International Data Transfers
Because we serve clients internationally, your information may be processed outside your country of residence.
Whenever international transfers occur, we implement appropriate safeguards required by applicable privacy laws.
9. Data Retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Fulfill contractual obligations
- Comply with legal requirements
- Resolve disputes
- Protect our legal rights
When information is no longer required, it is securely deleted or anonymized.
10. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with your local supervisory authority
California residents may also have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
To exercise your rights, please contact us using the information provided below.
11. Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration or destruction.
While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.
12. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
13. Children’s Privacy
Our website is intended for business and professional use.
It is not directed toward children under the age of 16, and we do not knowingly collect personal information from minors.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated revision date.
15. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Second Life Kitchen S.R.L.
Via Fermo, 32
61122 Pesaro (PU), Italy
Phone: +39 338 4428457
Email: info@relookdesign.com